Privacy Policy

Horizon Houseboat Services, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us through our contact form or other channels.

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1. General Disclaimer

While we take appropriate measures to protect your personal information, no method of online transmission or electronic storage is completely secure. By using our site, you acknowledge and accept this risk.

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2. Information We Collect

We may collect the following types of personal information when you interact with our website:

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• Contact Information: Name, phone number, email address, and mailing address (if provided).

• Service Details: Information related to service requests, appointments, or inquiries.

• Website Usage: Basic analytics like page views, time on site, or device/browser type (collected via cookies or analytics tools).

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We do not collect sensitive information like credit card numbers directly through the website.

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3. How We Use Your Information

We use the information we collect to:

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• Respond to inquiries and communicate with you.

• Provide and schedule our services.

• Improve our website and customer experience.

• Send occasional updates related to your services or promotions (only if you’ve opted in)

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We will never sell your personal information.

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4. Cookies & Tracking

Our website may use cookies or similar tools to improve your browsing experience. These help us understand how visitors use the site and allow us to enhance performance. You can disable cookies through your browser settings if you prefer.

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5. Third-Party Services

We may use trusted third-party tools (like website analytics or contact form platforms) to help run our site efficiently. These services only collect data as necessary and are required to protect your information.

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6. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. While no online system is 100% secure, we are committed to maintaining safeguards appropriate to the level of data we collect.

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7. User Rights

You may request to:

• Review or correct your personal information.

• Ask us to delete your information from our records (unless required for ongoing services or legal reasons).

• Opt out of future emails or communications.

To make any of these requests, please contact us using the information below.

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8. Changes to This Policy

We may update this Privacy Policy as needed. When we do, we’ll revise the “Last Updated” date at the bottom. We encourage you to review this page periodically.

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Contact

If you have any questions or concerns about this Privacy Policy, feel free to reach out through our [Contact Page] or give us a call at (928) 225-1594 or (928) 614-2469.